| Me: | My parcel hasn't arrived. |
| Topshop guy: | Where was it being sent. |
| Me: | [I say my address]. |
| Topshop guy: | Is that in Australia? |
| Me: | No, London. I live in London. And I'm not Australian. |
| Topshop guy: | Oh. Ah, yes it looks like it's gone missing in the post. I can arrange a refund for you. |
| Me: | But I still want the stuff. |
| Topshop guy: | Oh, really? |
| Me: | Yes. |
| Topshop guy: | Oh it's easier if I refund you and then you order them again. Otherwise I have to deal with the post guys. |
| Me: | FFS. |
